About Convenient Support Services
CSS responds to changing needs and circumstances by helping to foster resilience in the face of adversity with clearly defined goals and objectives. Our services are thoroughly planned, with clearly defined roles and responsibilities that support each other to move towards person and family centred practices and to meet the challenges this brings. We maintain open lines of communication at all stages of referral, assessment, intervention, and evaluation. We pride in having a sound monitoring and evaluation process of continuous improvement and response to change.
VISION
To be the service of choice for people who desire a fulfilling lifestyle.
MISSION
Utilising evidence-base and reflective practice to inform our service planning in effectively meeting the needs of every individual through the recognition of one’s own world view while understanding and respecting their personal choices, beliefs, and cultural values.
VALUES
Access and Inclusion
We give every individual an opportunity to maximise their potential with extra effort directed at promoting utmost life experience while they exercise choice and control.
Integrity
We operate in a reliable, honest, and transparent manner. We have a strong understanding of health and wellbeing, an open, non-judgmental, and respectful attitude and flexibility to work with people for the time required to achieve a positive outcome.
Respect
We recognise that every individual is different and have their own preference, values, and belief. We respect and honour your choices and incorporate this in our service provision.
Holistic Approach
We view our clients as wholesome beings with diverse needs. We incorporate families and anyone who is important to them in meeting their health and wellbeing goals. Collaboration between services and multidisciplinary professional practice is pursued to meet the needs of our customers.
Cultural Competence
We understand that Cultural connection plays an integral part in healthy development and wellbeing. Extra effort is made to understand and effectively communicate with people across cultures and to recognise one’s own world view. We ensure to overcome any cultural biases and incorporate culturally appropriate activities.
Commitment to Excellence
We hold high expectations for every participant. Our company is continually assessing our professionalism and work practices to find opportunities for improvement for better outcomes.
